For international shipping, we primarily use FedEx Priority for fast delivery and FedEx Economy when you prefer a more affordable option.

For select destinations, we also offer UPS as an additional express shipping alternative.

International customers outside the EU (European Union), please note that local customs duties, import taxes, and brokerage fees may apply depending on your country’s regulations.

You can also choose "Pick up in store" if you’re located near Malmö. Simply collect your order during our opening hours — just remember to bring a valid photo ID.

Orders not picked up within 7 days will automatically be cancelled and refunded.

For international shipping, we primarily use FedEx Priority for fast delivery and FedEx Economy when you prefer a more affordable option.

For select destinations, we also offer UPS as an additional express shipping alternative.

International customers outside the EU (European Union), please note that local customs duties, import taxes, and brokerage fees may apply depending on your country’s regulations.

You can also choose "Pick up in store" if you’re located near Malmö. Simply collect your order during our opening hours — just remember to bring a valid photo ID.

Orders not picked up within 7 days will automatically be cancelled and refunded.

Sweden

• Free shipping on orders over 2500 SEK

• DHL Freight: 80 SEK (1–2 business days)

Europe

• Free FedEx shipping on orders over 3000 SEK

• FedEx Priority: 190 SEK (1 business day)

• FedEx Economy: 120 SEK (3–7 business days)

USA

• Free shipping on orders over 400 USD

• FedEx Priority: 20 USD (1–3 business days)

• UPS Express Saver: 18 USD (1–3 business days)

UK

• Free FedEx shipping on orders over 250 GBP

• FedEx Priority: 15 GBP (1 business day)

• FedEx Economy: 9 GBP (3–7 business days)

Canada

• Free FedEx shipping on orders over 575 CAD

• FedEx Priority: 30 CAD (1–3 business days)

• FedEx Economy: 26 CAD (3–7 business days)

Japan

• FedEx Priority: 4 000 ¥ (1–3 business days)

• FedEx Economy: 3 000 ¥ (3–7 business days)

Australia & New Zealand

• FedEx Priority: 400 SEK (2–4 business days)

• UPS Express Saver: 300 SEK (about 2 business days)

South Korea

• FedEx Priority: 36 000 ₩ (1–3 business days)

• FedEx Economy: 30 000 ₩ (3–7 business days)

Rest of the World

• FedEx Priority: 450 SEK (2–4 business days)

You are entitled to return an item within 14 days of receiving it for a full refund of the item cost.

Please note:

• Return shipping costs are covered by the customer.
  
• Shipping fees are non-refundable.
  
• If you do not accept or collect your delivery and it is returned to us, the return shipping fee will be deducted from your refund.
  
• We do not offer free returns if you simply change your mind.
  
• Shoeboxes must not be used as postal packaging. Returns sent this way will not be accepted.
  
• Leather shoes showing visible signs of wear (e.g., creases or wrinkles) cannot be refunded.
  

How to Make a Return

To request a return, please contact us first at team@meadowweb.com.

We will email you a return shipping label, and the cost of the return shipping will be deducted from your refund.

This ensures the package returns safely and without customs issues.

• Domestic returns (Sweden): Returned using DHL Freight.
  
• International returns shipped with FedEx: Returned using FedEx.
  
• International returns shipped with UPS: Returned using UPS.
  

This is the only return method we accept for international orders to guarantee correct customs handling and safe delivery.

Once your return has been received and inspected, we will issue your refund within 7 days.

If you would like to exchange your item, please contact us in advance so we can reserve the replacement for you.

Faulty or Damaged Items

If you believe you have received a faulty or incorrect item, please email us at team@meadowweb.com within 24 hours of receiving your order.

Including photos will help speed up the process.

If the item is deemed faulty upon inspection, we will offer a replacement (if available).

If a replacement is not possible, we will issue a full refund, including original and return shipping costs.

We will notify you as soon as your return has been received and processed.

• Credit card payment
  We accept most major credit or debit cards, including Visa, Mastercard, Maestro, Amex and so on. All payments are made in a highly secure environment for mutual protection against fraud.
• Paypal
  We accept payments via PayPal. PayPal is a safe and fast way to transfer money. You need an account on PayPal to do the transfer. When you have clicked "confirm" in the shopping cart you will automatically be linked to PayPal's website, where you do the money transfer. You will get a receipt as soon as the transfer is done. There are no extra fees when paying with PayPal.
• Klarna
  Klarna is a leading global payment service that offers smarter more flexible payment solutions to over 90 million active customers and more than 250 000 stores in 17 countries.