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Delivery & Returns

Sweden customers

All domestic orders within Sweden are shipped with DHL Freight.

Delivery time is normally 1 business day, with the exception of remote locations, where delivery may take up to 2 business days.

The shipping cost for domestic orders is a flat rate of 80 SEK. However, we offer free shipping on all orders over 2500 SEK.

International customers

We offer international shipping with FedEx. Customers can choose between:

  • Fast and premium delivery.
  • A more affordable option if you don’t mind a slightly longer delivery time.

Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.

Customs & Import Fees

For customers outside the European Union (EU), please note that customs duties, import taxes, and brokerage fees may apply upon delivery. These charges are determined by your local customs authority and are outside of our control.

We recommend contacting your local customs office for detailed information regarding applicable taxes or fees before placing your order.

For any questions, feel free to contact us at team@meadowweb.com.

Estimated delivery times and cost

At checkout, you’ll be able to choose your preferred shipping service. Estimated delivery times and exact shipping costs will be clearly displayed before you complete your order.

If you have any questions regarding delivery times or shipping rates, feel free to contact us at team@meadowweb.com — we’re happy to help!

Shipping Costs

Sweden
• Free shipping on orders over 2500 SEK
• DHL Freight: 80 SEK (1–2 business days)

Europe
• Free FedEx shipping on orders over 3000 SEK
• FedEx Priority: 190 SEK (1 business day)
• FedEx Economy: 120 SEK (3–7 business days)

USA
• Free FedEx shipping on orders over 400 USD
• FedEx Priority: 20 USD (1–3 business days)
• FedEx Economy: 18 USD (3–7 business days)

UK
• Free FedEx shipping on orders over 250 GBP
• FedEx Priority: 15 GBP (1 business day)
• FedEx Economy: 9 GBP (3–7 business days)

Canada
• Free FedEx shipping on orders over 575 CAD
• FedEx Priority: 30 CAD (1–3 business days)
• FedEx Economy: 26 CAD (3–7 business days)

Japan
• FedEx Priority: 4 000 ¥ (1–3 business days)
• FedEx Economy: 3 000 ¥ (3–7 business days)

Australia & New Zealand
• FedEx Priority: 400 SEK (2–4 business days)

South Korea
• FedEx Priority: 36 000 ₩ (1–3 business days)
• FedEx Economy: 30 000 ₩ (3–7 business days)

Rest of the World
• FedEx Priority: 450 SEK (2–4 business days)

Online returns

Returns

We hope you’re happy with your purchase, but if you need to make a return, here’s how it works:

How to Make a Return

If you wish to return an item, simply email us at team@meadowweb.com within 14 days of receiving your order.

We will send you a payment link to cover the return shipping cost. Once the payment is completed, we’ll email you a return shipping label.

We strongly recommend using our return shipping label — this is by far the safest and most efficient way to ensure your return reaches us without delays, customs issues, or getting stuck in a remote pick-up location.

Returns can also be made in-store.

Once you have notified us of your return, you have a further 14 days to send the items back to us.

Return Conditions

• Processing of returns can take up to 7 working days once received.
• Original shipping fees are non-refundable unless the product is faulty or you received the wrong item.
• Returned items must be in original condition, unused, and with all original tags attached.
• Shoes must be returned in their original packaging.
• Returns outside of the 14-day window will not be accepted.

Faulty Items

If you believe you’ve received a faulty item, please contact us at team@meadowweb.com. If the item is deemed faulty upon inspection, we will offer:

• A replacement (if available)
• Or a full refund, including original and return shipping costs

Refunds

• Refunds to debit/credit cards are processed within 1–2 business days after approval.
• PayPal refunds may take up to 30 days depending on PayPal’s policies.

Important Notes

• Customers are responsible for return shipping costs (except for faulty items).
• International customs duties and taxes are non-refundable.
• We reserve the right to refuse returns if items show signs of wear or use.
• Styling returns or abusing our returns policy may result in future orders being declined.